Mason - Urgent Care or Emergency
What Type of Care Does My Child Need?
- Click a check mark below to find information and next steps for our Video Visits, Urgent Care or Emergency Care
- Click here to download a printable version of the chart below
| What Type of Care Does My Child Need? | |||
|---|---|---|---|
| To Evaluate / Assess | Care Options | ||
| Condition / Injury / Illness | Video Visits (PCP)* |
Urgent Care (PCP)* |
Emergency Care |
| Abscess Needing Drainage | ✓ | ||
| Allergic Reaction (severe)/anaphylaxis | ✓ | ||
| Allergies | ✓ | ✓ | |
| Asthma Attack (minor) | ✓ | ||
| Asthma Attack (severe) | ✓ | ||
| Bleeding That Won’t Stop | ✓ | ||
| Breathing Trouble | ✓ | ||
| Broken Bone (skin intact) | ✓ | ||
| Broken Bone (bone sticking out of skin) | ✓ | ||
| Burn (minor) | ✓ | ✓ | |
| Burn (severe) | ✓ | ||
| Cast Problems (wet or soiled) | ✓ | ||
| Colds | ✓ | ✓ | |
| Cough | ✓ | ✓ | |
| Cut (minor) | ✓ | ||
| Cut (severe) | ✓ | ||
| Dehydration | ✓ | ||
| Diarrhea | ✓ | ✓ | |
| Dizziness | ✓ | ✓ | |
| Dog Bite (minor) | ✓ | ✓ | |
| Earache and Ear Infection | ✓ | ||
| Fainting | ✓ | ||
| Fever** (child over 2 months old) | ✓ | ✓ | |
| Fever (child under 2 months old) | ✓ | ||
| Flu-like symptoms | ✓ | ✓ | |
| Headache | ✓ | ||
| Headache (migraine) | ✓ | ||
| Head Injury (minor & without loss of consciousness) | ✓ | ✓ | |
| Head Injury (severe) | ✓ | ||
|
Insect Bite |
✓ | ✓ | |
| Nausea / Vomiting | ✓ | ✓ | |
| Pink Eye | ✓ | ✓ | |
| Pneumonia | ✓ | ||
| Poisoning | ✓ | ||
| Psychiatric Evaluation | ✓ | ||
| Rash | ✓ | ✓ | |
| Seizure | ✓ | ||
| Shock | ✓ | ||
| Sore Throat | ✓ | ✓ | |
| Sprain or Strain | ✓ | ✓ | |
| Stitches | ✓ | ||
| Stomach Pain (mild) | ✓ | ||
| Stomach Pain (severe) | ✓ | ||
| Swallowed Object | ✓ | ||
| Urinary Infection | ✓ | ||
| Urinary Symptoms | ✓ | ✓ | |
| Vomiting | ✓ | ✓ | |
Contact Your Doctor FirstWe do encourage you to see your child’s primary care physician when possible for illnesses and injuries. For serious or life-threatening situations, go to the ER right away. Please Note: Emergency and Urgent Care will see patients until their 21st birthday. We can see patients by video visit until their 18th birthday. All children must be accompanied by an adult. Chart Notes
* PCP = Primary Care Provider |
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These are general guidelines to help parents make healthcare decisions for their children. Please contact your primary care physician to receive personalized guidance for your current situation.
Our urgent care centers are not 24-hour facilities. If you are unable to get to an urgent care center before we close, please take your child to the Emergency Department at either Cincinnati Children's Burnet Campus or Cincinnati Children's Liberty Campus.
The Emergency Department can be reached any time by calling 513-636-4293.
**Please note, the Emergency Department cannot provide medical advice over the phone. Please feel free to bring your child in for an evaluation, follow up with your primary medical doctor or call 911 if you feel it necessary.
3333 Burnet Avenue, Cincinnati, Ohio 45229-3026
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