Optimizing Access, Capacity and Flow
The Access Hub is the central capacity command center for optimizing system access, capacity and flow for every site of care throughout the health system. It serves as a single point of entry for Emergency Department referrals, hospital-to-hospital transfers, inpatient direct admits, and patient transportation. By integrating data analytics, real-time information, and communication tools, the Hub streamlines patient care processes and staff workflows.
How The Hub Improves Care
- Reduces patient wait times
- Improves triage to the right level of care
- Provides better, equitable access to care for all patients and families
- Improves safety through standardized procedures and review practices
- Utilizes advanced data collection, analysis and prediction to improve flow and capacity
- Developing new, more efficient workflows to increase employee and patient satisfaction
- Enables referring and community physicians to complete transfers with a single phone call for all patient transfer needs
- Improves the promptness, efficiency and safety of patient transfers into and out of Cincinnati Children’s
- Provides a seamless, well-coordinated hand-off between providers
- Enhances and standardize the communication, accuracy and timeliness of the intake process and transport coordination
Our Story By The Numbers
Our Access Hub builds upon the success of the Admission and Transfer Center through reimagined processes, new workflows and the implementation of new technological infrastructure.



