When I was in primary care practice, I observed how challenging it was to create health systems that effectively met patient and clinician needs. This observation shifted my focus toward engaging patients, clinicians and researchers to improve care together.
I am now co-director of the James M. Anderson Center for Health Systems Excellence at Cincinnati Children’s Hospital Medical Center. We work to improve the health outcomes of children, families and communities.
My research areas include quality improvement, health services research, and understanding the impact of health systems design on the outcomes of patients and communities.
I study systems improvement methods across a broad range of areas, including primary and subspecialty care, communities and public health settings. My goal is to organize healthcare as a continuous learning system that integrates clinical care, improvement methods and research to provide the best evidence for the decisions that patients and clinicians make.
I’m particularly interested in improving care for pediatric chronic illness. I am scientific director of the international ImproveCareNow network, which has grown to include more than 100 care sites serving children and adolescents with inflammatory bowel disease.
For my work, I have been elected as a member of the National Academy of Medicine.