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(Emergency, Urgent Care, Clinic, Day Surgery, Testing Visits)
We respect the right of parents/guardians and adult patients to identify who may visit.
If the admission is longer than 30 days, you can work with your social worker to substitute names on your visitor list. Your social worker may also consider changes if you initially identify those unable to visit due to, for example, illness, or a special situation.
Sleeping arrangements for those with 24-hour access vary from unit to unit. Rooms have a fold-out bed for at least one person. Please note: No one may sleep on the floor, as this poses a safety risk to you, your loved one and our staff. For help making sleeping arrangements outside of the hospital, please contact Guest Services at 513-636-5009 or toll-free at 888-894-1374 for information about lodging at discounted rates.
Visiting hours are 8:30 am–8:30 pm.
Families reported confusion about and frustration with our Visitor Restrictions during flu/RSV season. Hospital staff reported challenges communicating and enforcing visitor restrictions. Additionally, variations in the visitor limits across different areas of the hospital compounded all of these challenges. Our Family Advisory Councils (Burnet and Liberty councils) recommended that we develop a year-round visitation practice that balances patient/family needs for emotional support from friends and family with the infection prevention benefits of decreased patient exposure to germs in the community from visitors.
Family and friends not on the list can share their support virtually:
In addition, family and friends not listed are encouraged to meet caregivers in the Family Resource Center (FRC) or cafeteria.
Exceptions can be made for community clergy. Families should contact our on-call chaplain who can process and approve the community clergy to visit. Approved community clergy do not take a spot on the patients’ Family and Friends list.
Cincinnati Children’s now asks for identification when obtaining the access card and/or visiting ID sticker needed to go beyond the first level of the Location A or B buildings.
Cincinnati Children’s year-round visitor policy balances the need for support from family and friends and limits exposure to germs, so you or your loved one can be well again.
We welcome visits by the individuals you designate as family and friends and do not restrict or deny visitation based on race, color, nationality, origin, religion, sex, sexual orientation, gender identity/expression or disability.
Questions about the visitor guidelines? Please ask your social worker.
3333 Burnet Avenue, Cincinnati, Ohio 45229-3026 | 1-513-636-4200 | 1-800-344-2462 | TTY:1-513-636-4900
New to Cincinnati Children’s or live outside of the Tristate area? 1-877-881-8479
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