The glossary below defines many commonly used terms, but isn’t a full list. These glossary terms and definitions are intended to be educational and may be different from the terms and definitions in your plan or health insurance policy. Some of these terms also might not have exactly the same meaning when used in your policy or plan, and in any case, the policy or plan governs. 

(See your Summary of Benefits and Coverage for information on how to get a copy of your policy or plan document.) 

If you have additional insurance related questions that aren’t answered in our frequently asked questions section, please email: