For the child with special healthcare needs, it can sometimes be a challenge just getting to doctor visits. However, transportation to and from medical appointments can be funded by private insurance or Medicaid when medically indicated. When determining the type of transportation required by a child with special health needs, it is important to consider multiple issues, including:
Non-Emergency Transportation (NET) in Hamilton County, 513-946-1000, option 6, is a statewide program administered by the County Department of Job & Family Services for Medicaid eligible customers. NET provides transportation to and from Medicaid providers. Transportation authorization may be in the form of bus tokens, bus passes, van services, Access tickets or mileage reimbursement. Transportation will be provided in keeping with the child's medical needs. You must call at least five business days before your medical appointment to schedule a trip. You can confirm your ride by calling 1-877-722-2285 the day before your appointment.
NET services to and from a medical appointment may be provided to customers eligible for and in receipt of a regular Medicaid card as well as customers eligible for Medicaid through the "spend-down process" and have met their spend-down obligation in the same month of the transportation schedule. Customers must be able to transfer from a wheelchair to vehicle independently.
Hamilton County, 513-946-1000, option 6, has a information on NET services.
Clermont County, 513-732-7111, has information on NET services for their area and the dispatch is 513-732-7433.
Butler County, 513-887-5600, provides information.
- Buckeye Community Health Plan, 1-866-531-0615, offers Medicaid eligible members up to 15 round-trip visits (30 one-way trips) per member per 12-month period to covered healthcare / dental appointments, WIC appointments, and redetermination appointments with your CDJFS caseworker. Call TMS 48 hours (two business days) in advance to schedule transportation.
- CareSource has information about non-emergency transportation. Scroll down page to Transportation information. They can provide transportation to health appointments, including:
- Doctor visits
- Medical tests
- A pharmacy to get a prescription filled after a medical appointment
In addition to the transportation assistance that CareSource MyCare Ohio provides, you can get help with transportation for certain services through the Non-Emergency Transportation (NET) program. Call your local County Department of Job and Family Services for questions or assistance with NET services.
- First Care, 513-563-8811, accepts wheelchairs
- Medcorp has 47 locations in Ohio, Kentucky, Indiana and Michigan. Services extend to all the medically impaired, including those who require wheelchair transportation. Call 419-727-0544 or toll free 888-319-0973.
- Meda-Care Transportation Inc. was founded to meet the demand for non-emergency transportation to hospitals and doctor visits in the Greater Cincinnati area and surrounding counties (Hamilton, Butler, Warren, and Clermont). Their services include disabled accessible van, minivan and passenger car transportation. Call 513-521-4799.
- Molina Healthcare, 1-866-642-9279, offers Medicaid eligible members transportation services if you must travel 30 miles or more from your home to receive covered health care services. When you do not have other transportation available, Molina Healthcare can provide transportation to health care appointments that are less than 30 miles from your home as an additional benefit.
- Paramount offers Medicaid eligible members transportation assistance to medical appointments, the pharmacy, WIC (Women, Infants, and Children), and CDJFS (County Department of Job and Family Services) redetermination appointments.
- Southwest Ohio Regional Transit Authority (SORTA) operates Access, a wheelchair accessible transportation service. This service must be applied for in advance.
- Strategic Ambulance, 513-821-3100 (does not transport children)
- Tri-Health, 513-831-5999, no wheelchairs
- United Healthcare Community Plan, 1-800-895-2017, offers Medicaid eligible members 30 one way trips to medical providers, WIC, pharmacy, vision and dental.
- UTS (Universal Transportation Systems) is a contract provider for transportation for non-emergency Medicaid clients in Butler, Hamilton, Clermont, Warren, Clinton, Preble, Adams, Highland, Brown, Greene and Montgomery counties. They can also provide wheelchair transport. You can reach them at 513-829-1287.